TPA support for insurance partners
Practical TPA support for insurance and assistance partners, including appointment access, case coordination, medical document flow, billing communication, and member support.
Hong Kong registered · Beijing office · medical TPA services
Connecting international patients and partners with trusted medical resources in China.
DragonSocial Medical works across insurers, corporate groups, embassy-linked communities, and private patients. We help turn a medical need into a workable route: the right hospital, the right doctor, clear communication, practical follow-up, and support when the case becomes complex.
Insurance TPA support · Corporate medical programs · Embassy community care · Cross-border healthcare pathways
0Patients served
0Claims cases handled annually
0Embassy-linked communities served
8Years in medical coordination
Service experience
Corporate and group medical coordination
Medical coordination for companies and employee groups, helping HR teams and members manage appointments, prescription routes, escort needs, routine follow-up, and specialist matching.
Embassy-linked and international member service
Support for officials, families, students, and international members who need clearer communication, faster routing, chronic medication support, specialist consultation, or surgical second opinions.
Core service lines
Professional medical services and care coordination.
Our work starts with practical patient needs: someone is unwell, does not know which hospital or doctor is suitable, needs a stable medication route, or requires hands-on support inside a hospital. We turn that need into a clear medical pathway.
Appointment access and physician matching
We operate family-doctor style member groups and receive health questions from many long-term customers. When a member reports symptoms or a diagnosis concern, we help clarify the need, select an appropriate hospital and department, and match the patient with doctors whose strengths we know from repeated coordination work.
Prescription and medication coordination
For chronic-disease and long-term members, we help establish stable medication channels and reduce repetitive hospital procedures. When guidance is needed, we coordinate trusted general practitioners to review medication plans, explain usage, and keep patients from being left alone with fragmented advice.
Hospital escort and on-site support
For elderly patients, disabled patients, patients unfamiliar with hospital procedures, and members facing language barriers, our coordinators can act as on-site guides and interpreters. We help with registration, routing between departments, payment communication, test scheduling, report collection, and follow-up instructions.
Complex treatment pathway coordination
For major surgery, MDT discussions, rare conditions, or new treatment approaches, we coordinate more specialized experts and help patients compare realistic options. When a procedure or technology is only available overseas, we can begin international resource coordination and help the family understand the next practical steps.
Our partners
A working network across insurance, hospitals, and corporate clients.
PING ANInsurance
CIGNA & CMBInsurance
AllianzInsurance
MSHInternational
HealthLinkAssistance
BupaGlobal Health
Mercedes-BenzCorporate
BYDCorporate
PING ANInsurance
CIGNA & CMBInsurance
AllianzInsurance
MSHInternational
HealthLinkAssistance
BupaGlobal Health
Mercedes-BenzCorporate
BYDCorporate
United FamilyHealthcare
AmcareHealthcare
DistinctHealthcare
PUMCHInternational Medical Services
PKU InternationalHospital
Chinese PLAGeneral Hospital
United FamilyHealthcare
AmcareHealthcare
DistinctHealthcare
PUMCHInternational Medical Services
PKU InternationalHospital
Chinese PLAGeneral Hospital
United Family Healthcare
International-standard private healthcare network with multi-specialty services, bilingual access, and long experience serving expatriate and high-end family patients in China.
Amcare Healthcare
Premium women, children, and family healthcare group with obstetrics, pediatrics, specialty outpatient care, and a service environment designed around comfort and continuity.
Vista Medical Center
International clinic in Beijing's CBD with family medicine, pediatric and specialist access, direct billing experience, translation support, and referral pathways for higher-level care.
Established China-based coordination
Domestic TPA and group medical service
We manage real member communication, real hospital routing, and practical coordination work for insurers, corporate groups, and long-term families in China.
Discuss TPA servicesCross-border pathway building
International healthcare coordination
Building on our existing coordination capability, we support two-way pathways: helping international patients access suitable medical resources in China, and helping Chinese patients explore overseas options when a treatment is only available abroad.
View inbound medical servicesService process
Service process
- IntakeWe receive the member's concern, symptoms, medical records, insurance background, language needs, and expected timing.
- TriageWe clarify urgency, identify the right specialty direction, and decide whether the case needs GP guidance, specialist review, emergency routing, or medication support.
- Resource matchingWe match the patient with suitable hospitals, doctors, medication channels, or MDT resources based on medical need, access speed, language, and payment route.
- CoordinationWe confirm appointments, prepare records, guide the patient through hospital procedures, interpret when needed, and keep partners updated on case status.
- Follow-upWe collect reports, clarify doctor's advice, support prescription continuation, and close the loop with the patient, insurer, HR team, or partner institution.
Medical travel insights
Practical guides for patients and partner institutions.
We publish practical articles on treatment abroad, healthcare in Asia, China medical care, dental services, orthopedics, records, insurance documents, and hospital selection.
Medical travel
Medical Treatment Abroad: Why Patients Look Beyond Home
A clear guide to cost, access, hospital support, communication, and follow-up.
China healthcare
Medical Treatment in China: A Practical Guide
What foreign patients should know about hospitals, records, language support, and follow-up.
Hospital selection
How to Choose a Hospital Abroad
Questions patients should ask before choosing a hospital, doctor, and care pathway.
Contact
Contact us
For insurer partnerships, corporate medical programs, embassy-linked member support, or cross-border healthcare coordination, send a short note and our team will route it to the right contact.